“If our customers are on social platforms, our agents need to be too"

Learn how Comcast leverages Radian6 social media monitoring and engagement to form positive bonds with their customers, transforming dissenters into promoters. 

Ear from Kip Wetzel, Sr. Director Social Media Services, and members of his team about the companies social enterprise journey. And industry visionary, Guy Kawasaki, points out why Comcast's story illustrates the value of social media in business.





Salesforce + Comcast = Like :)